Smart Service

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Strategic Framework for Service AX

SME Smart Service
Support Program Overview

This program supports innovation among service-sector SMEs through advanced ICT and AI, driving productivity and innovation across the service industry.
By applying advanced ICT — big data, AI, and more — to non-manufacturing SME services, it boosts productivity, adds value, and creates new business opportunities.
Field · Support Area

Innovative Business Using IT

Supports new and advanced business initiatives for SMEs innovating their service operations through IT.
Target · Eligibility

Companies Adopting or Advancing Smart Service

For SMEs newly adopting a smart service solution or advancing an existing system.
Method · Funding

Tiered Government Funding, Up to 50%

Government funding covers up to 50% of program costs, on a tiered basis; the funding cap varies by tier, company size, and scope of adoption.
※ Government funding of up to KRW 100 million, tiered between new implementation and system advancement
Why GOWIT

Successful Smart Service Adoption
— Why Partner with GowIT?

Government funding is only the starting point. What companies really need is digital transformation that lasts beyond the program — and that's where Microsoft's cloud and GowIT's consulting expertise take over.
01
Strategic Control of Cloud and AI Technology
We provide a stable, efficient cloud infrastructure built on Microsoft Azure and Microsoft 365. Adopting technologies like AI/ML delivers powerful business results for your digital transformation.
02
Digital Consulting (DX) Expertise Tailored for SMEs
We provide broad consulting tailored to the industry and workflow of service-based SMEs and mid-sized companies. This isn't just tool adoption — it's digital transformation that blends naturally into your business systems and raises their value.
03
A One-Stop Partnership, from Planning to Post-Implementation Support
As your partner, we stay with you seamlessly through program planning, application, solution implementation, and post-adoption operation and advancement. GowIT isn't a one-time vendor — we're a digital transformation partner that grows with you.
Implementation process

Program Implementation Stages
— GowIT's Role and Core Capabilities

From program planning to post-implementation support, GowIT's role at every stage is clearly defined.
STEP 01
Program Planning and Application
  • Precision Assessment and Model Discovery — Identifying where AI/DX solutions apply through a detailed assessment of your company
  • Recommending the Right Solution — Mapping the technology stack to Microsoft Azure, Microsoft 365, and more
  • Calculating program costs and preparing the business plan
  • End-to-end support for matching announcements, submitting applications, and presentation prep
STEP 02
Solution Implementation
  • Designing and building Azure-based cloud infrastructure
  • Deploying the Microsoft 365 collaboration environment and configuring permission and security policies - Integrating AI/ML and data analytics modules
  • Integrating with existing systems and migrating data
STEP 03
Post-Implementation Support and Utilization
  • Providing operations manuals and training programs
  • Monitoring and adoption support during real-world use
  • Issue response, feature enhancement, and license management
  • An ongoing business partnership even after the program ends

GowIT's Promise — We Transform Your Business Model Itself

The Smart Service Support Program isn't the finish line — it's the starting point. Beyond the government subsidy, from the portion your company funds itself to operation, advancement, and transformation after the program ends — GowIT stays with you as a partner, all the way through.
Partner systems & agencies

Program Management Systems and Performing Agencies

These are the Smart Service Support Program's official management system and field-specific performing agencies. Official announcements, application schedules, and detailed evaluation criteria can be found on each agency's official site.
Official System

SME Smart Service Support Program Management System

The official application and management portal for the Smart Service Support Program — check announcements, submit your business plan, and track progress, all in one place.
Performing Agencies · Performing Agencies

Field-Specific Performing Agencies

Providing networking for delivering enterprise support programs and sharing best practices.
Korea Smart Consulting Association
korsca.kr →
Mainbiz
(Korea Management Innovation SMEs Association)
mainbiz.or.kr →
Innobiz (Korea Innovative SMEs Association)
innobiz.net →
Women's Enterprise Support Center
wbiz.or.kr →

Contact Us About Smart Service Adoption

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